Privacy Policy

This Privacy Policy describes how Dewey's Pizza ("we," "us," "our," or "the Company") collects, uses, discloses, and safeguards your personal information when you visit our website at deweyspizza-eat.click, place orders online, interact with our services, or otherwise engage with us. Please read this policy carefully. By using our website or services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

We are committed to protecting your privacy and handling your personal information with transparency, integrity, and in full compliance with applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), the CAN-SPAM Act, the Children's Online Privacy Protection Act (COPPA), and any other applicable federal and state privacy regulations.

1. Who We Are

Dewey's Pizza is a food service business operating in the United States. We provide pizza and related food products through our online ordering platform and physical locations. Our digital services are accessible through our website, deweyspizza-eat.click.

For all privacy-related inquiries, requests, and complaints, please contact us using the information provided in Section 14 of this policy.

2. Information We Collect

We collect various types of information from and about users of our website and services. The categories of personal information we collect are described below.

2.1 Personal Information You Provide Directly

When you interact with our website or services, you may voluntarily provide us with personal information, including but not limited to:

• Identification Information: Your first and last name, username, or similar identifiers.
• Contact Information: Email address, mailing address, billing address, delivery address, and telephone number.
• Account Credentials: Username and password if you create an account on our platform.
• Payment Information: Credit or debit card numbers, billing details, and other financial information necessary to process your transactions. Note: Full payment card details are processed by our third-party payment processors and are not stored directly on our servers.
• Order Information: Details of the food items you have ordered, special instructions, dietary preferences, and delivery preferences.
• Communications: Any messages, feedback, reviews, or inquiries you submit to us through contact forms, email, or customer support channels.
• Marketing Preferences: Your preferences regarding marketing communications and promotional offers.

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical and usage information through cookies, web beacons, log files, and similar tracking technologies, including:

• Device Information: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage Data: Pages you visit on our website, the time and date of your visits, time spent on each page, links clicked, search queries entered, and referring URLs.
• Location Data: General geographic location derived from your IP address, and, with your explicit consent, more precise geolocation data to facilitate delivery services.
• Cookie and Tracking Data: Information collected through cookies, pixel tags, local storage, and similar technologies as described in Section 9 of this policy.
• Transaction Data: Records of orders placed, order history, loyalty points earned or redeemed, and related transactional information.

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms if you choose to connect your social media account with our services or interact with our social media pages.
• Third-party delivery platforms and partners through which you may place orders for Dewey's Pizza products.
• Analytics providers and advertising partners who help us understand how users interact with our website.
• Review platforms and feedback aggregators that compile customer reviews about our food and services.

2.4 Sensitive Personal Information

We do not intentionally collect sensitive personal information such as Social Security numbers, government-issued identification numbers, financial account credentials beyond what is necessary for payment processing, precise geolocation data beyond delivery needs, racial or ethnic origin, religious beliefs, health data, or biometric identifiers. If you voluntarily provide dietary restrictions or allergy information to ensure safe food preparation, we treat this information with heightened confidentiality and use it solely to fulfill your order.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

3.1 Providing and Managing Our Services

• Processing and fulfilling your food orders, including coordinating delivery or pickup.
• Managing your online account and maintaining your order history.
• Processing payments and preventing fraudulent transactions.
• Communicating order confirmations, receipts, delivery updates, and other transactional messages.
• Responding to your customer service inquiries, complaints, and support requests.

3.2 Improving Our Products and Services

• Analyzing usage patterns and trends to improve the functionality and user experience of our website.
• Conducting internal research and analytics to understand customer preferences and optimize our menu offerings.
• Testing and developing new features, tools, and services.
• Monitoring and addressing technical issues, errors, and security vulnerabilities on our platform.

3.3 Marketing and Promotional Communications

• Sending you promotional emails, newsletters, special offers, and information about new menu items or locations, provided you have opted in or we have a legitimate basis to do so under applicable law.
• Personalizing your experience and the content and advertisements you see on our website based on your preferences and browsing history.
• Administering loyalty programs, contests, sweepstakes, and other promotional activities.
• Delivering targeted advertising through our advertising partners on third-party websites and platforms.

3.4 Legal Compliance and Safety

• Complying with applicable federal, state, and local laws and regulations.
• Responding to valid legal requests, subpoenas, court orders, or regulatory inquiries.
• Enforcing our Terms of Service and other applicable agreements.
• Protecting the rights, property, and safety of Dewey's Pizza, our customers, employees, and the public.
• Detecting, investigating, and preventing fraudulent, harmful, unauthorized, or illegal activity.

4. Legal Basis for Processing

As a business operating in the United States and subject to the FTC Act and applicable state privacy laws, we process your personal information based on the following legal grounds:

• Contractual Necessity: Processing necessary to fulfill your orders, manage your account, and deliver the services you request from us.
• Legitimate Interests: Processing that supports our legitimate business interests, such as fraud prevention, business analytics, improving our services, and direct marketing, provided these interests do not override your fundamental rights and freedoms.
• Consent: Where we rely on your explicit consent, such as for email marketing communications or precise geolocation tracking, you may withdraw your consent at any time without affecting the lawfulness of processing prior to withdrawal.
• Legal Obligation: Processing necessary for us to comply with our legal and regulatory obligations under applicable federal and state law.

5. Sharing Your Information with Third Parties

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

5.1 Service Providers and Business Partners

We engage trusted third-party service providers who perform services on our behalf and who are contractually obligated to protect your information and use it only for the purposes for which it was disclosed. These service providers include:

• Payment Processors: Companies that securely process credit card and other payment transactions on our behalf.
• Delivery Partners: Third-party logistics companies and delivery drivers who fulfill delivery orders on our behalf.
• Technology and Hosting Providers: Companies that provide website hosting, cloud storage, IT infrastructure, and platform management services.
• Analytics Providers: Services such as Google Analytics and similar tools that help us understand website traffic and user behavior.
• Email Marketing Platforms: Services that help us manage and send promotional emails and transactional communications.
• Customer Support Tools: Platforms that facilitate customer communication, ticketing, and support management.
• Advertising Networks: Partners that help us deliver targeted and relevant advertising on and off our website.

5.2 Legal Requirements and Law Enforcement

We may disclose your personal information to government authorities, law enforcement agencies, or other third parties when we believe, in good faith, that such disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, or valid governmental request.
• Enforce our Terms of Service or other contractual agreements.
• Protect and defend the rights or property of Dewey's Pizza.
• Prevent or investigate possible wrongdoing or fraudulent activity in connection with our services.
• Protect the personal safety of users of our services or the general public.

5.3 Business Transfers

In the event that Dewey's Pizza undergoes a merger, acquisition, reorganization, sale of assets, or bankruptcy proceeding, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information and provide you with choices regarding your data where required by applicable law.

5.4 Aggregated and De-Identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, analytics, marketing, and other business purposes without restriction.

6. Data Security

We take the security of your personal information seriously and implement a range of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, destruction, or misuse. Our security measures include:

6.1 Technical Safeguards

• Encryption: We use industry-standard SSL/TLS encryption to protect data transmitted between your browser and our servers.
• Secure Payment Processing: Payment card information is processed using PCI DSS-compliant payment gateways. We do not store full payment card numbers on our systems.
• Access Controls: Access to personal information is restricted to authorized personnel who have a legitimate business need to access it.
• Firewalls and Intrusion Detection: We employ firewalls and monitoring systems to detect and prevent unauthorized access to our networks and systems.

6.2 Administrative Safeguards

• Regular employee training on data privacy and security best practices.
• Internal data protection policies and procedures governing the handling of personal information.
• Contractual data protection obligations imposed on third-party service providers.
• Regular security assessments and reviews of our data handling practices.

6.3 Incident Response

In the event of a data breach that affects your personal information, we will notify you and the appropriate regulatory authorities as required by applicable federal and state law, including any applicable state data breach notification statutes. We maintain an incident response plan to promptly identify, contain, and remediate data security incidents.

7. Your Privacy Rights

Depending on your state of residence within the United States, you may have certain rights regarding your personal information. We honor these rights to the fullest extent required by applicable law.

7.1 Rights for California Residents (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for which it is used, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions permitted by law.
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information with third parties. As stated in this policy, we do not sell personal information for monetary compensation. However, certain data sharing with advertising partners may constitute "sharing" under the CPRA, and you may opt out of such sharing.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information to certain permitted purposes.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, or provide a different level of service quality because you exercised your privacy rights.

7.2 General Privacy Rights (All U.S. Residents)

Regardless of your state of residence, we voluntarily extend the following rights to all users of our services:

• Right of Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct any inaccurate or incomplete personal information we maintain about you.
• Right to Deletion: You may request that we delete your personal information, subject to our legal obligations to retain certain data.
• Right to Data Portability: You may request that we provide your personal information in a commonly used, machine-readable format to the extent technically feasible.
• Right to Withdraw Consent: Where we rely on your consent to process your personal information, you may withdraw that consent at any time by contacting us as described in Section 14.
• Right to Opt-Out of Marketing: You may opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly.

7.3 How to Exercise Your Rights

To exercise any of your privacy rights, please submit a verifiable request to us by:

• Email: [email protected]

We will respond to your request within 45 days of receipt, or within the timeframe required by applicable state law. We may need to verify your identity before processing your request. We will not use the information you provide to verify your identity for any purpose other than fulfilling your privacy rights request. You may also designate an authorized agent to submit requests on your behalf, provided the agent can provide proof of authorization.

8. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity to be tracked. Because there is currently no universally accepted standard for recognizing and implementing DNT signals, our website does not currently respond to DNT browser signals. We continue to monitor developments in this area and may update our approach as standards evolve.

9. Cookies and Tracking Technologies

Our website uses cookies, web beacons, pixel tags, local storage objects, and similar tracking technologies to enhance your browsing experience, analyze site traffic, personalize content, and support our marketing efforts.

9.1 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the operation of our website and cannot be disabled. They include cookies that allow you to navigate the site, use shopping cart functionality, and complete order transactions securely.
• Performance and Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often and any error messages encountered. This information is used to improve how our website works. These cookies do not collect information that identifies individual visitors.
• Functionality Cookies: These cookies allow our website to remember choices you make (such as your delivery address or food preferences) and provide enhanced, more personalized features.
• Targeting and Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

9.2 Managing Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive a warning before a cookie is stored. Please be aware that disabling certain cookies may affect the functionality of our website and your ability to place orders or access certain features. For more detailed information about our use of cookies and how to manage your preferences, please refer to our Cookie Policy, which is available on our website.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal and contractual obligations, and to resolve disputes. Our data retention practices are as follows:

When personal information is no longer necessary for its original purpose and no legal basis exists for retaining it, we will securely delete or anonymize such information in accordance with our data disposal procedures.

11. Children's Privacy

We are committed to complying with the Children's Online Privacy Protection Act (COPPA), which prohibits the collection of personal information from children under 13 without verifiable parental consent. If you are under 13 years of age, you are not permitted to use our website or services, and you must not provide any personal information to us.

If we discover or are notified that we have inadvertently collected personal information from a child under the age of 13, we will promptly delete that information from our systems. If you are a parent or guardian and believe that your child under 13 has provided personal information to us, please contact us immediately at [email protected] so that we can take appropriate action.

We encourage parents and guardians to monitor and supervise their children's online activity and to discuss internet safety with their children.

12. International Data Transfers

Dewey's Pizza is based in the United States, and all data we collect is primarily processed and stored on servers located within the United States. If you are accessing our website from outside the United States, please be aware that your personal information will be transferred to, processed, and stored in the United States, where data protection laws may differ from those in your country of residence.

By using our website or services from outside the United States, you acknowledge and consent to the transfer of your personal information to the United States. We will take reasonable steps to ensure that your personal information is handled securely and in accordance with this Privacy Policy wherever it is processed.

If you are located in the European Economic Area (EEA), United Kingdom, Switzerland, or another jurisdiction with specific cross-border transfer requirements, we ensure that appropriate safeguards are in place to protect your personal information, such as standard contractual clauses approved by the relevant authorities or other legally recognized transfer mechanisms.

13. Third-Party Websites and Links

Our website may contain links to third-party websites, applications, social media platforms, delivery services, and other online services that are not owned or controlled by Dewey's Pizza. This Privacy Policy applies solely to information collected by our website and services. We are not responsible for the privacy practices, content, or data handling of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit before providing your personal information.

Third-party services that may be integrated with our website include, but are not limited to, payment processors, online ordering and delivery platforms, social media platforms (such as Facebook, Instagram, and X/Twitter), and analytics providers. Your interactions with these third-party services are governed by their respective privacy policies and terms of service.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please do not hesitate to contact us. We are committed to addressing your privacy inquiries promptly and transparently.

When contacting us regarding a privacy request, please include sufficient information to allow us to verify your identity and understand the nature of your request. We will respond to privacy inquiries within 45 business days, or as required by applicable law.

15. Filing Complaints with Regulatory Authorities

If you believe that our processing of your personal information violates applicable privacy laws and you are not satisfied with our response to your complaint, you have the right to file a complaint with the appropriate regulatory authority.

15.1 Federal Trade Commission (FTC)

The Federal Trade Commission enforces federal consumer protection laws, including those related to privacy and data security under the FTC Act. If you believe we have engaged in unfair or deceptive practices related to your personal information, you may file a complaint with the FTC:

• Website: www.ftc.gov/complaint
• Phone: 1-877-FTC-HELP (1-877-382-4357)
• Address: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, DC 20580

15.2 California Residents – California Privacy Protection Agency (CPPA)

If you are a California resident and believe that your rights under the CCPA/CPRA have been violated, you may file a complaint with the California Privacy Protection Agency (CPPA):

• Website: cppa.ca.gov
• Address: California Privacy Protection Agency, 2101 Arena Boulevard, Sacramento, CA 95834

15.3 California Attorney General

California residents may also file privacy complaints with the California Attorney General's Office:

• Website: oag.ca.gov/privacy/ccpa

15.4 State Attorneys General

Residents of other U.S. states with comprehensive privacy laws may also have the right to file complaints with their respective state attorneys general or consumer protection offices. We encourage you to consult the laws of your state and contact your state's consumer protection authority if you have concerns about how we handle your personal information.

16. Opt-Out of Marketing Communications

You have the right to opt out of receiving marketing and promotional communications from us at any time. You can exercise this right by:

• Clicking the "Unsubscribe" or "Opt-Out" link included at the bottom of any marketing email we send you.
• Logging into your account on our website and updating your communication preferences in your account settings.
• Contacting us directly by email at [email protected] with a request to be removed from our marketing communications list.

Please note that even if you opt out of marketing communications, we may still send you essential transactional and service-related communications, such as order confirmations, delivery updates, and account security notices. These communications are necessary to provide you with our services and cannot be opted out of while your account remains active.

17. Changes to This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or business operations. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this Privacy Policy.
• Post the revised policy prominently on our website at deweyspizza-eat.click.
• Notify registered users by email where required by applicable law or where we deem notification appropriate given the significance of the changes.

Your continued use of our website and services after the effective date of any changes to this Privacy Policy constitutes your acknowledgment of the updated policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information. If you disagree with any changes to this Privacy Policy, you should discontinue use of our website and services and contact us to request deletion of your personal information.

18. Governing Law

This Privacy Policy and any disputes arising from or related to our data handling practices shall be governed by and construed in accordance with the laws of the United States and applicable state laws, without regard to conflict of law principles. By using our website and services, you consent to the jurisdiction of the applicable courts of the United States for the resolution of any privacy-related disputes.

This Privacy Policy was last reviewed and updated on May 13, 2026. This document constitutes the complete and current Privacy Policy of Dewey's Pizza for the website deweyspizza-eat.click.